Hear what our customers have to say
Pacific Shade Sails has some of the best customers in the world. We feel that they offer us something great in return for us providing an awesome service.... friendship.
SkySpan Umbrella in Lincoln CA
"Living in Lincoln, CA and frequently experiencing winds and gusts of 40 mph and upwards required a permanent installation by Pacific Shade Sails of Mather, CA after losing two (2) so called top-of-the –line Home Depot / Lowes’ umbrellas. In their place, Pacific Shade Sails provided us with their “VISTA”, an 18’ beautiful pool-side umbrella that has brought nothing but wonderful comments from family and friends, not to mention the much needed wide-spread shade.
From the first phone call to the final part of the install, every person involved from PSS were professional and courteous, very knowledgeable in their specifics and offered prompt and expert service.
Kind of a side note. When the umbrella was first opened up we noticed a tiny, tiny pin-head size hole at the very top where the canvass was secured to the frame..almost nothing more than a single ray of light coming through and I probably wouldn't have even noticed it if it weren’t for Erika and Jim pointing it out. Just one of those very few times when perhaps the mfg process ‘burped’ or whatever, but PSS were not only adamant about having the entire umbrella immediately replaced with another new one which it was, and all done so in a very expedient amount of time. Only created a 2 week delay though no fault of Pacific Shade Sails. I bring this to everyone’s attention because this is how very honorable and reputable companies operate and again Pacific Shade Sails should be given the highest marks when it comes to Customer Service and Warranties. A great deal of thanks to Erika and Patrick.
The team at PSS is top notch and I would recommend not looking any further for outdoor recreational or construction needs. Jim Corbett Construction was right on with their installation work...great job everyone ! !"
Jeff Brown, Lincoln California
Silverado Creek Apartments Shade Sails
"Pacific Shade Sails offered superior service by promptly installing our beautiful shade sails. Our residents love the finished look, and the quality of the shade sails will provide years of enjoyment. Thank you to the team at Pacific Shade Sails!"
Silverado Creek Apartments
Shade Sails in Fairfield CA
"We purchased our home in Fairfield, CA a little over 2 years ago. We picked this house because it backs up to the Paradise Valley Golf Course with a beautiful view of the 4th green. The only problem is the backyard faces directly to the west. Fairfield is well known for its summer heat and constant winds. The sun makes the backyard virtually unusable all summer long from about 11am to sundown. We researched aluminum and wood covers for 2 years until we came across Pacific Shade Sails.
We were immediately very impressed with Erica's knowledge and creativity. She was able to design a set of shade sails that provided more shade than the other options without impacting our view all at a price ultimately less expensive then either an aluminum or wood cover would have cost.
Erika, Patrick & the whole crew were always very courteous, professional and mindful of our landscape / hardscape. I would highly recommend Erika and the crew of Pacific Shade Sales to my friends or anyone that asks."
Thank you again Erika we could not be happier!!
Jim & Sue
Shade Sails & High Pressure Misting System
"Today is Mother's Day and it's 91 degrees in Sacramento. We just came in after more than four hours outside. Today was the first time in the nearly eight years we've been in this house that we've been able to enjoy our backyard on a summer's day. The shadesails are everything we hoped for and the misting system is fantastic! Thank you so much.
You and you're team were great to work with, the installation is beautiful, the materials are first rate, and the results are outstanding."
Thank you... Chuck & Charity
Shade Sail in Sacramento CA
We considered several shade options for our newly landscaped East Sacramento yard. Our yard is small and a shade sail seemed like the best design option. We had seen several while visiting Bend, Oregon and loved them. We wanted it to be structurally sound and a lifetime solution. Pacific Shade Sails walked us through the entire process from design to installing the poles and anchors and finally the beautiful shade sail itself. We are simply thrilled.
Shade Sail in Land Park
"When we encountered Pacific Shade Sails, it was exciting to discover that the Owners not only understood and studied fabrics, materials and measurements, but also had an impeccable talent for design and style! The experienced staff and personable approach throughout the entire process, through exploration, installation and "outside enjoyment," was a breath of fresh air! Not only do we now have a new Shade Sail to brag about and show off, but we also have new friends that check in on us, and a reliable company to refer to other's in need of a stylish and unique outdoor solution!"